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EOC-REFUND POLICY

  • Thank you for buying our courses. We ensure that our users have a rewarding experience while they discover, assess, and purchase our courses, whether it may be instructor-led e-learning or self paced certification program.

As with any online purchase experience, there are terms and conditions that govern the Refund Policy. When you buy a training course on Educationoncloud, you agree to our Privacy Policy, Terms of Use and refund policy.

Our refund policy is as follows:

Cancellation & Refunds: Online Training

For Self Placed Certification Program:

Raise refund request within 7 days of purchase of course. Money back guarantee is void if the participant has accessed Discussion forum or created friends group in Discussion Forum.

For Instructor Led E-Learning program:

Raise refund request within 7 days of purchase of course. Money back guarantee is void if the participant has accessed Discussion forum or created friends group in Discussion Forum.

Refund request can be initiated in one way

    • In case of refund, please reach out to our account team mailing on [email protected] attaching the invoice copy with specific reason of asking refund.

Refunds: Duplicate payment

Refund of the duplicate payment made by the delegate will be processed via the same source (original method of payment) in 7 to 10 working days post intimation by the customer.

Note: All refunds will be processed within 7-10 working days after the refund request is approved by capital computers international private limited.